Big Rapids Auto Repair

Excellent service. Ultimate professionalism. Could not believe the detail given after only spending an hour with our vehicle. Told Bill how impressed I was with witnessing his service to the customers while I was there. Unlike anything I have seen in my 50+ years. God Bless.

Johnson's ALWAYS comes through for me! Whenever I call, Bill always asks intelligent questions; he is careful to schedule thoughtfully. When he calls to explain whatever the technician has determined, he always checks to be certain I understand the issue completely. Repairs are done RIGHT. Any upcoming or foreseeable issues are always made known to me. Any question I have is promptly addressed. I have never once felt like I was paying too much, either. I trust these people.

Awesome job. They were able to work me in and diagnose the problem.Set up date for repair.Very professional!

Excellent service and very knowledgeable.

The service done when expected and excellent.

Thank you; Being out of town and my son in college with a car issue is a frightening situation. Your company is extremely professional, prompt, and fair. It is greatly appreciated.

These guys are the most reputable place I've ever taken my vehicles to. Thanks Johnsons.

Excellent experience yesterday, as always!!! I have been coming here for years, wouldn't go anywhere else.

Bill and his crew were awesome yesterday even though they were short handed they still got in and out at decent time 2 thumbs up !! I will be back soon !

As always they do a super job!