Big Rapids Auto Repair

Johnson’s was extremely helpful and got our vehicle in quickly and efficiently. They were very explanatory about the situation and did an excellent job at a fair price. Thank you for your service!

Since I don’t know much about the alignment of the tires I can only say it was good. But I do have a complaint that I feel was out of line. When ur mechanic got into my car he turned off the radio which was not playing loud but playing. Then he turned off the auto lites. I did not know this and found out the hard way at dusk. I have yet to figure out why he would do that.

Always friendly and does an excellent job

Our daughter is a student at Ferris and could not get her car door to close this morning. We live in Rockford and tried talking her through it. She just couldn't get it to close. We googled car mechanics in Big Rapids and ended up having it towed to Johnson's. So happy we did! When it arrived there, of course the door closed. Bill lubed up all the door mechanisms and tested the door various times. He even took the car for a test drive to make sure it was in good working order for her. All of this for no charge! He even offered to help with getting her car back to her. As a parent with a student in another town, it is so reassuring to know we have a great place to call on if needed! Thank you so much Bill for your help. It is so appreciated!!

Johnson’s Automotive Repair are my go to guy’s! They get my vehicle in quickly and fix it fast and fix it right. Very knowledgeable repair technicians. I highly recommend them!

Johnson’s Auto did an excellent job repairing my car! I’m from Grand Rapids & my car broke down near Big Rapids. I was stranded & had no idea where to have my car towed to. The tow truck driver recommended Johnson’s and I’m glad he did. Johnson’s, went out of there way to service my car without an appointment and was ready to go the next day! If you need your car or truck serviced see the fine team at Johnson’s Automotive!

Johnsons automotive is great! Good price with efficient work and they were done with my car the day the car was brought in! Great work!

I would give Johnson's Automotive 10 stars if they would allow it. They are very honest, have reasonable prices and are very quick. They also give you excellent customer service along with good information about your vehicle. I will definitely always give them my business when needed.

They have a lovely sitting room with very comfortable seats available. They were very nice and did not pressure me into fixing other issues with my car. It was a nice "this is other things we found, call us if you'd like us to get it fixed up for you". While waiting for my car to be done, I couldn't help but hear their communication between the various workers. They seem to respect each other and value each others ideas and opinions. Overall it was a wonderful experience, I'm looking forward to my next visit. (knock on wood, hopefully not soon).

Randy and the crew at Johnson's Automotive have been taking care of my car for over 20 years, and they have always been trustworthy, skilled, and kind. I appreciate them so much!