Big Rapids Auto Repair

5

My family has been using your services for a number of years. We are completely satisfied with all your mechanical repairs and your straight forward honesty. That type of trust will brings us back for all our future needs.

5

Good reliable service. They care about safety.

5

Referred to Johnson’s automotive by The guys at DP tires. Went in to Johnson’s and immediately they helped me with my problems. Got my vehicle all fixed up and handled things in a professional manner. Great job guys! Appreciate your hard work!

5

Requested a vehicle diagnosis. Got right on it, got back to me quickly with an answer. Asked about cost to repair - was reasonable, so I had them fix it. Repaired quickly.

5

Having a son in college can be challenging. When his car breaks down and you don't know where to send it, well now we just added a bit of stress. Fortunately, Johnson's Automotive popped up in Google. Josh answered the phone just 15 minutes before closing and I was able to get the car in the next day. I had a call by 10:30 am letting me know what they found. The estimated repair was fair and I had a call back before I felt I needed to call them later that afternoon. I used to be a service writer and this was handled exactly the way it should be. Would definitely recommend to anyone.

5

Love these guys, all a great group of individuals, they have the customer service to the "T" I would recommend anyone to this business. Thanks to Bill and the crew for such great service!!!

5

Very Professional. Very clean lobby. Bill and Josh are wonderful. I highly recommend Johnson's Automotive! I will not hesitate the next time I have a repair.

5

Staff was friendly, polite and helpful.

5

My car was fixed within the 3 hours they had estimated of me bringing it in. They also lent me a car to drive to my house and wait rather than sitting up there the whole time. Amazing people won’t cheat you of your money. My car feels so much safer to drive.

5

Friendly! Professional! Helpful! Fast! My daughter is up at Ferris State and I am hours away. She needed car service and Josh at Johnson Automotive took car of my concerns and worries about finding a trustworthy mechanic. They got her car in right away, emailed me the quote, ordered the parts, and she was on her way the next day. This repair could have been $3000+ but the honest staff at Johnson Mechanic was able to fix her problem for a little over $500. I was very pleased with the overall experience and will be a returning customer during her college years. Thank you.