5

Great Service, great people, and very fair price. They are genuinely nice and sincere!

5

Adam at Johnson's auto is the most honest and respectful human being and Lee the owner is the same.. My son goes to Ferris State and has had several issues with his cars in the last 4 years and they are just really nice and honest guys. Thank you so much Lee and Adam.

5

Always good service 😊

5

In my opinion, the most important thing for a car repair shop to offer customers is trust. I want to know that I’m being told the truth, that the value of my dollar is respected, and that the repairs done to my car are done the right way. This is exactly what I’ve found at Johnson’s Automotive. I have recommended Johnson’s to several friends and the trust felt and the quality of the work is always consistent. If you’re looking for a high quality, trustworthy, and competent car repair shop, Johnson’s is most definitely the place to go.

5

Fast and efficient. Solved a problem I had been chasing for a month.

5

As I have come to expect, outstanding, in all respects.

5

Johnson’s was extremely helpful and got our vehicle in quickly and efficiently. They were very explanatory about the situation and did an excellent job at a fair price. Thank you for your service!

5

Since I don’t know much about the alignment of the tires I can only say it was good. But I do have a complaint that I feel was out of line. When ur mechanic got into my car he turned off the radio which was not playing loud but playing. Then he turned off the auto lites. I did not know this and found out the hard way at dusk. I have yet to figure out why he would do that.

5

Always friendly and does an excellent job

5

Our daughter is a student at Ferris and could not get her car door to close this morning. We live in Rockford and tried talking her through it. She just couldn't get it to close. We googled car mechanics in Big Rapids and ended up having it towed to Johnson's. So happy we did! When it arrived there, of course the door closed. Bill lubed up all the door mechanisms and tested the door various times. He even took the car for a test drive to make sure it was in good working order for her. All of this for no charge! He even offered to help with getting her car back to her. As a parent with a student in another town, it is so reassuring to know we have a great place to call on if needed! Thank you so much Bill for your help. It is so appreciated!!

We do try to make time for those issues. Most of us have children here and empathize with the needs of others. Thank you

- Johnson's Automotive
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