5

Beyond words, appreciative! I phoned the Mount Pleasant location and spoke with Jake regarding an issue I was having with my 2019 Ford edge. I explained that I had just had the spark plugs replaced and now I had an unexplained misfire. Jake was able to get me in that afternoon for a diagnostics analysis. Truly, the best $129 I have spent. All of my questions were answered, my car repair completed quickly and a full explanation of what had been tested and the results were on my receipt. If I could give more than five stars, I absolutely would. Thank you so much Johnson automotive.

5

I am new to Big Rapids, my car needed service and I did not know where to go. Someone told me about Johnsons Automotive here in town . I gave them a call told them what I needed, they got me an appointment quickly. My car was repaired and I was on my way home . Very friendly and helpful ! Would definitely recommend them.

5

As usual, the work was completed inWork was completed the work was completed

5

Thanks for the review. We are here for your every vehicle needs. Thanks again

- Johnson's Automotive - Big Rapids
4

We hoped for a 5 star experience if there’s anything we can do to make things better let us know

- Johnson's Automotive - Big Rapids
5

I was in Big Rapids from out of state and had truck issues. Johnson Automotive was nice enough to work me in and get me back home. Other shops said that they were too busy, but JA listened to my dilemma and got me back on the road. For that, I was truly grateful and impressed.

You are more than welcome

- Johnson's Automotive - Big Rapids
5

Professional, friendly, trustworthy.

1

They put my dodge in limp mode and let the air out of one tire after they suggested it to me and I knew what it was so i told them no! My truck lasted 3 days after that!

5

Thank you! For getting me out of my predicament during the snowy season, my car broke down, and these men did a great job and refunded my money for the engine repair. Congratulations, men! God bless you! I truly appreciate what you did to fix my car. Even though you had too much work, you took the time to help me out of my predicament. I'm Mexican, and I'm very grateful to these men!

God bless you on your travels. Glad you made it and we are happy to do the right thing. We have made some changes to that process and I never knew engine mount bolts were one time use on Volkswagens. But now we do.

- Johnson's Automotive - Big Rapids
4

We have been bringing our vehicles to Johnson’s for years. This last time we had a VERY difficult truck. Something would get replaced and other things would go out on the motor. We ended up just having to replace the entire motor. It took a few weeks and we were very aggravated about it but Lee was amazing with everything. He worked with us and we picked our truck up happy and satisfied with the work. I would highly recommend them.

It’s never great to have things go sideways but we are happy it worked out. Rob worked so hard the first time and the second time. He is such a great mechanic.

- Johnson's Automotive - Big Rapids
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