Big Rapids Auto Repair

Very professional, great customer service, very happy with the work they did.

I requested a fairly inexpensive procedure. Johnson automotive suspected. My car’s problem could be fixed, even more inexpensively than the procedure I had suggested. They fixed my cars problem and wanted to know if I would still like the other procedure even though they suspected it would not help my car situation at all, and my car would be safe without it. The end result? My car was fixed at a very reasonable price, and everyone was satisfied and safe.

Had an electrical issue on the car my son took to college. Johnson’s team was very good to work with on a remote issue and when the first fix didn’t do the trick the jumped right on the next possible cause. No run around or excuses, just bring it in and we’ll look into it. They were straightforward, prompt, affordable and easy to work with remotely.

Had an electrical issue on the car my son took to college. Johnson’s team was very good to work with on a remote issue and when the first fix didn’t do the trick they jumped right on the next possible cause. No run around or excuses, just bring it in and we’ll look into it. They were straightforward, prompt, affordable and easy to work with remotely.

Great job !!!!!!!

Johnsons scheduled us in, diagnosed and made the repairs, in a very timely manner. We had our work truck back on the road in no time at all! No complaints, great service as usual!

Thank you for looking at my vehicle. I really appreciate it.

I have dealt with an extremely stressful situation. Someone hit my parked car in Colorado and then my friend here in Michigan fractured her spine. As soon as I picked up my car I came straight to Michigan and six hours on the road my car broke down going 70mph. Needless to say, bad situation. I called multiple repair shops to let them know my situation and get a quote but the soonest they’d be able to fit me in is late December or next year which financially wouldn’t work for me. I called Johnson’s Automotive Repair and spoke with Greg. Greg helped me navigate through my car’s issues, treating me with the upmost respect. He was able to fit my car in for inspection the next day. They charged me a fair price for the inspection and let me leave my car on the lot while I figured out a towing situation. Very kind people. I would highly recommend their services.