Big Rapids Auto Repair

The team was great and communicated with me throughout all stages of the work being done on my car. They answered all my questions to the fullest. They accommodated my work schedule for pick up and drop off and payment. Wonderful service!

They took extra care to make sure I was scheduled with the best mechanic for my issue and type of vehicle. They have a night drop off box and then called when they were finished so I could fit drop off and pick up into my schedule easily. The price they quoted me was a great rate compared to others I had called; and the final price when they were finished was exactly what they quoted me. Super polite, respectful, and made sure I didn't have questions after giving me the breakdown of what was done and costs. Definitely 100% my go to place for any issues I don't want to do myself!

Very fast very friendly service! My truck was looked at and worked on within a couple days definitely recommend.

Customer service is Excellent! Adam was always available to answer questions and service was completed when promised. While they were replacing the transmission in one of our cars we had a major issue with our other car (go figure) and they were quick to find the issue and schedule that repair as well. Pretty sure we will rank right up there with customer of the month status, lol! Thanks Johnsons!

They have never let me down

Most helpful service. Greatly appreciated.

Fast prompt service!

Nice and friendly staff! Got my car fixed in a timely manner and a decent price too.

Every one there I spoke and dealt with was very polite professional. I was very pleased with them from start to finish. They have always done great work at a great price. I recommend Johnsons for all of your automotive repair needs

I thank you for providing service to me so quickly. You do excellent work