5

Darin and Adam did a professional job managing the vehicle repair. The text communication complete with pictures and evaluation dashboard helped make decisions on what to do much easier. Keep up the great job and see you again.

5

We recently had an issue with a previous repair performed by Johnson’s Automotive. So we came back to their shop and they determined it was something under warranty. The staff took care of the issue in an expedient and professional manner. They stand behind their work and I look forward to doing more business with them in the near future. Thank you!

Thank you for the 5-star review, Gregg! Our vehicle inspection program has been a huge hit.

- Johnson's Automotive - Big Rapids
5

3

Everyone was great. My only complaint is that every garage I have had to use waived the diagnostic cost if they fix it. Not here.

5

Needed a new radiator. Dropped my vehicle off at 1pm and they called at 4pm to say it was done.-and this was on a Friday afternoon, Appreciated the prompt and professional service.

5

5

Johnson's automotive always takes amazing care of our vehicles and has outstanding customer service. They are clear about what is wrong with the vehicle and what work needs to be done. It's the only shop in the area I would take my vehicles to for repairs.

Thanks very much Mike!

- Johnson's Automotive - Big Rapids
3

Had an issue with my park in neutral connector. Brought it into the shop, they said it was fixed. Picked it up and after two times of starting it, the fix stopped working. I paid about $350 for that. I have another, and I'm going to do the rest of the work myself.

5

5

Johnson's Automotive sems to be a bit more pricey than some of our other options, but you get what you pay for. They are very thorough and get the job done right. The vacuum pump for the power brakes seized and sheared a bolt on the camshaft. It could have been bad, but they were able to extract the broken bolt and get me on the road.

Johnson's Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Johnson's Automotive - Big Rapids (231) 796-3700, Johnson's Automotive - Mount Pleasant (989) 320-4551 if you have any issues in accessing any area of our website.