5

I had a driveshaft put in by them about a year ago and this summer the carrier barring "spelling may be wrong" went out in it I called them to let them know that another mechanic told me the issue they let me know it was under warranty through them. They called the place for the part, that place had to call around to find the part eventually they did and in a couple days they fixed my issue under the warranty and I didnt have to come out of pocket for it a penny!! This was all after I had paid for my breaks to be done twice by others because they kept telling me it was my breaks squealing and it wasn't the whole time. The guy Mike was nice and vary helpful through it all, Thank you Johnsons Automotive!

5

Johnson automotive stands behind there work. I’ve had great service and excellent repair work performed in a timely manner. Thanks guys.

5

It was pouring rain today and I desperately needed my windshield wipers fixed. Not only did they answer the phone quickly, they got me in immediately, customer service was absolutely amazing on the phone and in person, and repair was done extremely fast. I would highly recommend them to anyone!

5

I brought my vehicle to them to diagnose and they replaced the turbo on it. The lobby was very nice and clean and they were very professional and kept me up to date on everything. I even got my vehicle back the same day!! I would highly recommend them!!

5

Inspected my vehicle for front end issues, we're able to make repairs the next day. Very good service here.

BG is a great product, glad you enjoyed the service

- Johnson's Automotive - Big Rapids
5

Great people super nice and helpful! Answered any questions I had

5

Always trusted this place. Haven’t let me down. Extremely good customer service. Absolutely recommend to anyone.

5

Great availability, which is saying something post COVID. Got an appointment for Friday at 8am. Had my car towed of Wednesday night, she would not start. They called Thursday, a tech had some time and diagnosed my problem. They fixed it that day, I had it Thursday night. So I had my car fixed and back to me before my appointment, crazy quick. Thanks Adam and team, you guys Rock!

5

Needed an AC recharge on a 2018 Honda CR-V . Apparently the newer models have a freon that is harder to find without the trek down to a dealer. Looked at Yelp to find a mechanic with good ratings. So glad Johnson Automotive came up the winner. Talked with Adam and he said they could get me in that morning. His time estimate for the work and cost estimate were right on the mark. I will certainly use them again when the need arises for any of my vehicles.

5

My BMW had rear axle issues. Very professional group. Am very satisfied with their work. Yes, would definitely recommend to vm others.

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