1281 reviews

Big Rapids Auto Repair

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1

Don't work on foreign cars. Boo! They hung up on me after I asked about doing work on my Nissan Xterra

I am sorry, that information is not correct, we do work on foreign cars. I will say that sometimes we think the conversation is over and hang up to early. I am sorry about that. We service many Nissan Xterras. However we can not program security on certain models do to the proprietary software needed to maneuver the security protocols. So we suggested to take it to the dealer for the issue you were having. We now have 2 service writers and so there is more time to explain these things more correctly and I hope I am not being rude now. Thank you for your Review it means a lot to me to be able to explain.

- Johnson's Automotive
5

Johnson's automotive are remarkable. Never have any problems with their service. Totally awesome business

5

Very nice staff. They were very honest and did not take advantage of my lack of car knowledge. Thoroughly explained what was wrong and what needed to be fixed. I will definitely return for any future car troubles.

5

Service was great as always. We did not have an appointment, but we still received service. We were warned of a potential issue coming up and were told that Denny's Muffler may be able to make a repair. If not, then we could bring it back for a replacement at $715. Denny's was able to make the repair. I just like knowing I can trust and count on Johnson's Automotive.

5

Hi level of service. Straight shooters. Fair prices. Great team.

5

I had a problem with my Dodge Journey intermittently hesitating or missing there was no trouble light appearing. I took it to the local Chrysler dealer who did an electronic scan and could not find anything. They charged me around $50.00 bucks and said if the warning lights did not come on they couldn't tell what was wrong. I asked about a road test and they said it would be a waste of money and refused to do it. My son recently had Johnson's work on his truck an was very happy with the price and the service and recommended I see them, I did and they had my van fixed and running great in just a couple of hours. Yes Lee Johnson took it out for a road test and figured out what was wrong. I am more than pleased with the price and service I received. TC Canadian Lakes

5

Very professional, thorough and reasonably priced.

4

The service was completed in an efficient and professional manner.

5

Fixed the problem in a timely manner, also fixed a problem that my Ford dealer couldn't. Which was a simple fix had they taken the time to look.

5

I have taken my cars to Johnson's Automotive for many years. I have had great service from the time I walk into the office to the moment I get my car back to me! They get me in the same day or even the same week. Whatever works for me. I will always take my vehicles to them. I trust them to tell me what needs to be done. Thanks to the Johnson's Staff for everything that you do!!!

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