Big Rapids Auto Repair

Love these folks! Honest, friendly, helpful, very fair! We take all of our vehicles to them for any kind of work they do. Always a good experience. They NEVER do the bait & switch low-ball estimate followed by the "Oops, it was more serious than we thought" tactic that we have encountered in so many other places. If the estimate is off, it's almost always a case of " it wasn't as bad as we feared, and we were able to fix the problem by just..." Best automotive service I've ever encountered in narly forty years of driving all over the US. Send all of my friends and family to them!

Owner and employees are honest. Always for me get the job done on time. No one like car repairs but level of quality Johnson’s completes is top tier in the Big Rapida area. I’ve owned Fords, Honda, Mitsubishi, and now Toyota. All services with confidence.

Mike was professional on the phone. They got my car done fast and even let me keep it at the shop for a few days free of charge when I didn't have a ride there. Thanks!

Good service, good prices, friendly staff. We have been taking our vehicles there for years with no regrets.

For several years now I have been taking my vehicles to Johnson's Automotive for service and found them knowledgeable, helpful with advice, and reasonably priced. They go above and beyond normal expectations. The last time I visited, I was given tips on maintaining my 2002 Jeep that were very helpful, as well as suggested changes in maintenance that will save me a considerable amount. Johnson's Automotive is one of the best I've encountered.

I appreciate the quality service that Johnson’s consistently offers!

So incredibly impressed with this place of business. Helpful, compassionate, accommodating, hospitable, and about every other positive word I could think of. Mike is amazing, and made a bad situation with my vehicle a good experience. What an asset you have in him, and what an ability he has to do that. My wife, my children, and I, all thank you! PS: We made it to our destination and back home safely, thanks to you!

I have nothing but good things to say! They were timely, professional and honest. Mike went above and beyond to help me out. You don’t see quality care and service like they provided anymore. I’ll definitely recommend them to others. Thanks again for everything!!!!