5

I highly recommend Johnson’s Automotive. I moved away from Big Rapids a few months ago but I still bring my car to Johnson’s to do regular maintenance and any repairs.Last week I couldn’t get my 1997 Toyota started. Over the phone they helped me to figure out the problem so I could get the car started and bring it into the shop. They are always friendly, honest and they do good work at a fair price. At Johnson’s they go the extra mile!!!

5

This is my first time writing a google review, but felt compelled to because of their excellent service. I am not automobile literate- at all- so I always feel apprehensive when going into a dealership, automotive repair shop or even when getting my oil changed. These guys are nothing but trustworthy and VERY fairly priced. I had 4 tires and a couple of wheel bearings replaced. I live 90 minutes away, but go to school in Big Rapids, and will probably drive the 90 minutes even when I'm done with school if my car needs to be serviced again.

Thank you so much, we appreciate you taking the time to do this review.

- Johnson's Automotive
5

had a wiring problem diagnosed the problem promptly and at a very fair charge !!!!!!!!!

That what we shoot for.

- Johnson's Automotive
5

Friendly and professional staff. When my repair took longer than expected, they made sure I had a vehicle to get to work without issues. They will be receiving future business from me!

GREAT!!! Thank you

- Johnson's Automotive
5

Your shop is the best! Bill and Ada.m are always friendly when I call or come in. You always repair my vehicle for a fair price and ensure it is safe to drive. I recommend you to everyone! Thank you for being there for me!

You make me blush. Thank you

- Johnson's Automotive
5

Prompt, professional serviice. Very impressed by the ckeanliness of the business! Expert service at reasonable prices.

I am so pleased with the response you gave. it helps me know we are still able to keep things clean.

- Johnson's Automotive
5

Everyone was super nice and they managed to fix my car faster then orginally said and at a lower cost! Thank you Johnsons Auto for the great work.

We often work harder than most realize. When things go well we like to give back when we can. Thank You

- Johnson's Automotive
5

Got my truck in quickly, got it completely fixed (multiple problems) within one day and gives a 10% military discount on labor. Very pleased!

Thank you for your service! We are glad to serve you. Thanks again.

- Johnson's Automotive
5

I needed to have a check system light evaluated on a 2007 Lexus RX400h. The customer service was outstanding. Bill provided a clear explanation of the problem and rapid service to fix the problem. This is truly a professional group. I’d recommend them to anyone needing service.

We Love to serve and our clients are fantastic. We are really glad you had a great experience and that we got everything handled well. We are here for many proposes and one is to serve with honesty and integrity with urgency.

- Johnson's Automotive
5

These guys did a great job. I set an appointment came in and they were able to check my truck while I waited. In and out less than hour. Great service friendly staff. Definitely will use these guys for future repairs as well.

Great to hear!

- Johnson's Automotive
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