Big Rapids Auto Repair

Thank you for your willingness to do the needed work (overdue on my part😬) on my car in a timely manner! For providing service that saved me from having to go to Grand Rapids to the Subaru dealer, for treating me well, for charging me fairly. I will be back for upkeep in the future. Thank you again!

I still have some questions I took it in for shifting weird when cold. They said I need a new transmission and I would have an estimate Monday I haven’t seen one yet. I trust their opinion but it shifts fine when warm?

I appreciate the professionalism of the diagnosis of my problem , I didn’t appreciate leaving old tires in my car for me to figure out where to dispose of them .

Very good people. Honest, polite, professional

Very polite and friendly

I was amazed at how quickly I was able to get my car in, could have had it back the same day if I hadn't been tied up with another commitment. I appreciated the excellent communication. Having just moved to the area It's nice to have found a place I feel confident in. A hidden gem in our community!

Great staff, very friendly, professional, and knowledgeable. Quick service.

Staff is always very helpful, & knowledgeable,