Johnson's has once again exceed expectations when servicing a vehicle of mine. It was probably the busiest week of the year for big rapids, graduation week. My car was in a very poor condition. The brakes were mostly gone. After dropping off my car I received a call from one of the technicians who very calmly explained the entire situation he was looking at. He gave me an entire break down of the procedures needing to be done. He also broke apart the estimate into each individual procedure that could be done independent of each other. This was extremely helpful because I was able to prioritize the most important repairs my car needed. I ended up having my rear brake pads, rotors and calipers replaced. Johnson's was able to fit me in to their already booked schedule during the busiest week of the year, finished on time if not early, and treated me with respect and patience. I intend to return for future repairs.