4

5

Always a pleasure, very reliable

5

Had my car towed to Johnson’s after hours when I broke down between Big Rapids and Reed City. When I spoke with someone the next morning they were prompt, helpful, and professional. Changed out my alternator and belt and had it ready for me before I left work that same day. Professional, trustworthy, and very clean business!

1

Went in there so they could diagnose what was causing the squealing in my transmission. They came back to me with the diagnosis of "we don't know". Then proceeded to give me quotes for the most expensive repairs in the transmission.

This is the diagnostic we have hear and you should have on the paperwork we gave you. We type in all caps so don't think I am yelling. HaHa. Copied -- THE CLUTCH PEDAL IS LOW. THE PEDAL IS HARD TO PUSH. THE NOISE IS COMING FROM THE CLUTCH AREA. COULD BE THE CLUTCH OR THE THROUGH OUT BEARING. MORE THEN LIKELY THE BEARING. WOULD NEED TO PULL THE TRANS DOWN TO INSPECT THE CLUTCH. WILL QUOTE A CLUTCH, BEARING, AND A FLY WHEEL. THINGS I NOTICED WERE THE LEFT REAR BRAKE CALIPER IS LEAKING BRAKE FLUID. BOTH REAR AXLE SEALS ARE LEAKING. THE FUEL TANK STRAP ON THE RIGHT SIDE REAR MOUNT TO THE FRAME IS RUST AND NOTHING LEFT TO BOLT THE STRAP TO. BUT IM SURE THE CUSTOMER KNOWS DUE TO THERE'S A RATCHET STRAP HOLDING THE TANK UP. The quote we gave is to replace the clutch, pressure plate, and through out bearing. I know it is expensive, however it is not the most expensive thing that could go wrong with a vehicles transmission. If you have any other questions fell free to call us, we are here to help. Also if you replace just the through out bearing (if that is what is squealing, because we need to take the parts out in order to know) the clutch is likely worn out and would need to be replaced soon after so we quoted the entire kit because this is normal to replace everything in there once it is exposed. Thank you

- Johnson's Automotive
5

Every one there I spoke and dealt with was very polite professional. I was very pleased with them from start to finish.

5

5

Very quick to get my car in to be looked at. Very understanding, cooperative and honest. I have been going to Johnson’s Automotive for quite some time now and have never been disappointed. Great team members. Nothing but good things to say about them!!

4

5

They did amazing job and very helpful... They helped me in anyway I needed and great customer service and work

5

Johnson's was great. My daughter had some work done on her car up north, but when she got back to Big Rapids it was not running right. Johnson's got her car in as quickly as they possible could. They diagnosed the problem and had it back on the road in no time. Thank you Johnson's my daughter's car could have had a lot more damage it you had not have got it in and fixed the problem!

If You Are Using A Screen Reader And Are Having Problems Using This Website, please call Johnson's Automotive (231) 796-3700 For Assistance.