Big Rapids Auto Repair

A neighbor highly recommended Johnsons Automotive since I just moved to Big Rapids area. I described my problems I was experiencing with my 2003 Chevy avalanche, bad had 236 thousand miles on it. They diagnosed the problems, with getting parts for my problem it took them two days to repair the truck, which was fine with me. They found my universal joints arrested out and had some axle problems and of course an air conditioning problem. They replace them all and the truck is running great. So my neighbor's recommendation are Johnson's automotive was a good one the time it took to repair it and the cost was fair. I highly recommend them.

Very professional and friendly personnel. Great workmanship and I highly recommend to service your vehicle.

I am a 100% disabled veteran. I chose this shop a little over 2 yrs ago for the car i had. I got a oil change and a free list of estimates for other work that needed to be done. They never make you feel pressured. They give you peace of mind on if its safe. They even organized the issues from most urgent to least. A mechanic shop you can trust. Plus they give a veterans discount. I personally am very pleased.

I had an appointment today. Got there and they took me right in. Problem was my AC was not putting out as I thought it should. Rather than drive it 80 miles to the Kia Dealership I took it to Johnson's. The car is brand new and due to new technology in the air conditioning system, Johnsons could not perform the necessary maintenance BUT, the gentleman that helped me found two local businesses (competitors) that he called and said they could do the work. Until now, I have never seen a business recommend a competitor and I have been driving for nearly 60 years. I would give them 10 STARS if possible.

I left a 1 star review and they didn't publish it on the website. Classic. Just like their poor ability to speak to women.

You can fix your car or pay rent the next two months , but not both. Estimate doesn't make sense for amount of work needed, price way too high. Besides the fee just for them looking. Man I talked to was not very easy to talk to and explained things to me (a female) like I was a 5 year old playing with a toy car.

Good job and friendly staff of people!

Very happy with this establishment. Service personnel are helpful and friendly and timely. Will definitely return and recommend to others.

Personalized service.

Adam and Bill were beyond helpful and so friendly! On our first road trip with our four month old the air conditioning stopped working in the car. We googled and stopped at the closest repair shop which we are glad was Johnson’s Automotive! Fixed the problem in minutes and we were on our way! Even had a great chat about NASCAR while we fed the baby! 😊