5

Johnson’s Automotive Repair are my go to guy’s! They get my vehicle in quickly and fix it fast and fix it right. Very knowledgeable repair technicians. I highly recommend them!

5

Johnson’s Auto did an excellent job repairing my car! I’m from Grand Rapids & my car broke down near Big Rapids. I was stranded & had no idea where to have my car towed to. The tow truck driver recommended Johnson’s and I’m glad he did. Johnson’s, went out of there way to service my car without an appointment and was ready to go the next day! If you need your car or truck serviced see the fine team at Johnson’s Automotive!

5

Johnsons automotive is great! Good price with efficient work and they were done with my car the day the car was brought in! Great work!

5

I would give Johnson's Automotive 10 stars if they would allow it. They are very honest, have reasonable prices and are very quick. They also give you excellent customer service along with good information about your vehicle. I will definitely always give them my business when needed.

5

They have a lovely sitting room with very comfortable seats available. They were very nice and did not pressure me into fixing other issues with my car. It was a nice "this is other things we found, call us if you'd like us to get it fixed up for you". While waiting for my car to be done, I couldn't help but hear their communication between the various workers. They seem to respect each other and value each others ideas and opinions. Overall it was a wonderful experience, I'm looking forward to my next visit. (knock on wood, hopefully not soon).

5

Randy and the crew at Johnson's Automotive have been taking care of my car for over 20 years, and they have always been trustworthy, skilled, and kind. I appreciate them so much!

5

Great Service Great People More than Fair Prices

5

I absolutely love johnsons automotive, when I first moved to the big Rapids area about 2 years ago, I was nervous to find a new mechanic. I had called all over to try and find one with reasonable pricing as well as one that actually knows what they're doing and my fiance and I settled with Johnson's automotive. We have been taking our cars there for repairs ever since. My recent trip there was to get a new connector placed on my headlight because my other one was burnt, I had went to two other places beforehand to try and get it fixed and they were rude and wouldn't replace it, you guys got me right in and about an hour later all my headlights were working again. Quick and fantastic service everytime I come there, reasonable pricing, and the interior of your guys shop is warm and inviting and you are always so nice to us whenever we come in, thank you for all your hard work!

5

Quick diagnosis & turn around. Greatly appreciated.

1

Our daughters car broke down and we had her get it towed to Johnsons to have them look at it and get an estimate. After they got it on the hoist they told us it was worse than we thought and said it would cost over 5000.00 to fix it. My husband told him that we would need to talk to our daughter and see what she wanted to do and hold off on the work. They then told my husband that the car was solid and if she decided to get a new car the tech would like to buy it from her. I called around and found a car dealership that was in Muskegon where we live that could get all the work done along with the same mileage motor, 3 year warranty, ball joints, tyrods, and stabilizer links and a heater we knew needed fixed for 3100.00. So my husband drove up there to pick up the car to find out they had most of the motor disassembled and almost out. He told them to hold off on the work and I told them we needed a couple days to make an informed decision before they did any work when I called to ask a couple questions about the motor and ball joints. When my husband got there the guy was being a complete jerk and refused to help my husband get the car on the dollie. The engine ran but has a whole in the block. Since they drove it into the shop he figured that he could drive it onto the dollie. No harm no foul. They had the engine half out there was no way he could drive it the few feet needed to get it on the dollie to get it home. He struggled with it for quite some time until someone finally came out to help him. Very poor attitude after we believe they just wanted the car to fix and sell. But when you are high balling jobs to the tune of well over 1000.00 more what do you expect. It is called price shopping. A college student does not have 5000.00 laying around to fix a car. But I guess since we told you to hold off on the work and you still chose to go ahead you will save us some money in the long run. Just to bad your toddler tantrum which i refused to believe when reading reviews was true as soon as you found out that we would not pay your inflated prices. Shame on you. I would like to thank the guy that finally came out and helped my husband after watching him struggle though.

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