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We are open and have a key drop available.

5

We moved to Big Rapids recently and with that comes the headache of finding your trusted doctor, dentist, optometrist, handyman, mechanic, etc... I am SO happy we found Johnson Automotive. Several times they have quoted us for work, then called back and said they found out it will be much cheaper because the problem wasn't as big as they thought. MAking sure we only fix what's needed. They work quickly and (in my experience) they have come in under their estimate for work every time. Great customer service as well. Phone calls are always clear and they take the time to explain if we don't understand what work needs done. Wonderful new reception area too. Free coffee, nice chairs, cool looking desks. Very snazzy. Would highly recommend this shop to anyone and as long as we live in the area we will be going to them to get work done on our vehicles.

5

I feel I'm in good hands there.. Thank you

4

It was not cheap (753.00) but everything seems to work again.

5

Got stuck with a previous establishment 'guessing' and guessing what's WRONG on my car repair a few times while costs kept going up! A friend referred me to Johnson's Automotive. Called, got an appointment the next day, then within 20 minutes my car was repaired correctly and I was out the door! If you ever got bad service and then found good service like Johnson's you feel good REAL good that there are honest people, you just have to find them=and you just did!

5

They got my car fixed and truely wanted to help me without price gouging me. They look out for you as a person, not a paycheck!

5

My son, who is a student at Ferris, had some issues with his car and these folks took fantastic care of us in getting him taken care of. I dealt mostly with Adam, but between he and Bill, they got us taken care of and I couldn’t be happier! Not only did they get on it right away and get it fixed, they assured me that they would be happy to work on transportation between their place and school so that I don’t have to worry about making the trip from Grand Rapids to babysit everything! As a parent of a kiddo who is away from home, it is so comforting to know that there are people out there who are as interested in getting him taken care of as I am! I would highly recommend them and will be a Customer forever!

5

Fantastic service and treats the customer great. Super happy 😃...

5

Good service

5

Had very good experience with an employee named Bill. He was very helpful and informative. Earned my trust and will definitely come back in the future (although hopefully won't need to!).

5

Mechanic was informative and credible. Would come here again.

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