5

Thorough and reasonable.

Thank you

- Johnson's Automotive - Big Rapids
5

The guys at Johnson’s made time to run a diagnostic on my vehicle for me same day. The office staff was incredibly friendly, accommodating, and helpful. I would recommend this shop highly.

5

He work with me on my granddaughter car. I appreciate everything he did

We appreciate you both. Hopefully you won’t need us for a while. Let us know if you need anything. Thanks

- Johnson's Automotive - Big Rapids
5

Great service.Went overboard to help out.

1

Don’t recommend this place!!! It’s a scam and if u consider even getting your car looked at they charge over $100 to do so. I knew exactly what was wrong with my car and they claim they diagnosed it so I had to pay $129 just to get it towed from that place to a shop I know best..They overpriced and not negotiable or considerate! Lesson learned do your research or go to a shop and or mechanic you’ve been getting serviced from.

I’m sorry you had your vehicle towed to our shop before you found out that there was a diagnostic charge. I don’t believe we tricked you in anyway. We have replaced many parts customers have asked us to replace only to find out, It did not fix the vehicle so we charge diagnostics to ensure that the customer’s protected because many symptoms appeared to be the same problem, but they have different problems, causing the same symptom. God bless you and have a wonderful day

- Johnson's Automotive - Big Rapids
5

Awesome place fixed truck .Nice crew

We thank you

- Johnson's Automotive - Big Rapids
5

Great people and facilities. Will go back and recommend. Thank you Johnson.

I appreciate you and if you ever have any concerns or questions feel free to call the shop and we will get to the bottom of it.

- Johnson's Automotive - Big Rapids
5

This shop is 10/10. Very efficient and reasonably priced. Don’t take your car to anyone else, this man is thorough!

5

Thank you, we appreciate it. Let us know if you need anything.

- Johnson's Automotive - Big Rapids
5

They are wonderful mechanics. Very thorough.

We try to be thorough as possible. Thank you

- Johnson's Automotive - Big Rapids
Johnson's Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Johnson's Automotive - Big Rapids (231) 796-3700, Johnson's Automotive - Mount Pleasant (989) 320-4551 if you have any issues in accessing any area of our website.