Big Rapids and Mount Pleasant Auto Repair

Excellent quick service, though I just dropped in without an appointment, because I was traveling and sensed a problem with a wheel. The professionalism and kindness were refreshing. The waiting area is lovely. Everyone I encountered was attentive and respectful.

I hit a deer two weeks ago and had to purchase a new vehicle because I had to purchase it out of pocket. I had a lot of worries about the vehicle I purchased but Greg assured me that my car would be taken care of with the best mechanics and they have served me good so far I appreciate the work they have done on my car so far and the owner is pretty cool too thank you for all your hard work guys

Very pleased with the work ethic and desire to ensure our vehicle was 100% correct prior to delivery. It was as if they treated our vehicle like their own and didn't settle for 2nd best.

My experience with johnson automotive was absolutely great! I had a break caliper lock up and they got me in immediately, repaired my vehicle, and got me in the road. It's very rare to find this kind of quick service. I would recommend this shop to everyone!

Great guys & honest work ! Definitely 5 star .⭐️

We were so thankful for the great service we received from Johnson's yesterday 7/9/25. We were travelling home from Traverse City and our car started making terrible noises. We were afraid our U Joint was broken. We called from the highway and they said they would take a look at it. The mechanic worked through his lunch break. We had 2 lug nuts loose on the drivers side and 3 on the passenger side. They tightened them and took it for a test drive. We were on our way in a little over 1 hour. Several other shops we called, said they were too busy and wouldn't even take a look. We were so grateful they were willing to help us out.

Always fair always quick very efficient and the communication was outstanding I appreciate they were able to get me in and back on the road and I always feel like I can trust these guys We’ve taken our vehicles to JOHNSON’s our personal and our business vehicles for years One of the advantages of living in a small town as you get to deal with good quality people

My family and I just arrived home safely (four states away) thanks to the kindness and compassion of Johnson’s. My wife and I and our dogs were headed home from our vacation up north when our emissions system light came on. After arranging roadside assistance, I called Johnson’s and immediately felt at ease after speaking with Greg. We arrived shortly before close, and rather than putting us off, they immediately set to work on our car. They stayed three hours late, fixed the car ( new battery, new tires, and an oil change to fix the initial issue) road tested it, and charged us a fair price. They went above and beyond to get us back on the road safely, and they even let our Poodles wait inside with us while they did! We are forever grateful.

Johnson’s Automotive did very good work, and I am pleased with the results!

I started bringing my vehicle to Johnson's Automotive Repair for maintenance because it's close to home, but after multiple good experiences, I will choose them over other repair shops because of the quality of work and customer experience!