5

My breaks are wonderful. Thank you for completing this job the same day.

5

Very thorough with their checks and recommendations. If you just want an oil change, they are a little on the high end for price because their master mechanics check a few other things in addition to changing oil. They also provide estimations for prices after vehicle diagnosis so you can decide if you want the work done right away or another time.

Thank you for sharing your experience and thoughts Stephen. We appreciate the 5 star review! We do our best to keep our clients informed on what auto repairs may be coming up so they can plan accordingly.

- Johnson's Automotive
5

We are so thankful for you.

- Johnson's Automotive
5

Quick service, good pricing., and customer service. Very satisfied.

5

Love you guys your the best you have taken care of our vehicles for the past 15 plus years and we have always gotten the same great service because of your excellent staff Thank you I can still run the roads. Thanks for keeping us safe while we run those roads.

Thank you so much for being such a loyal client, Deb! We truly appreciate you and your willingness to provide a great review.

- Johnson's Automotive
5

We were traveling Thursday the 11th of April,. We had an issue with our truck. Ian Johnson's repair was kind enough to help us out when 3 other shops in bigger Rapids would not. Johnson's repair as amazing people that are extremely professional. I highly recommend them To Do work on anybody's vehicle explanation point.

Thank you very much for sharing your experience, Tom! We are so glad we could help out.

- Johnson's Automotive
5

Excellent job. Good communication

5

I was stranded in Big Rapids with transmission issues. I was on my way up north and had no idea as to whom I should call. I truly lucked out by choosing Johnson Automotive. They quickly diagnosed the problem and quickly and expertly repaired my car. I highly recommend this place!!

We are so glad we could help with your transmission repair, Nancy! Thank you for the wonderful review. May the rest of your trip go smoothly.

- Johnson's Automotive
2

I was a little disappointed to be charged $130 for only a diagnosis that confirmed what I knew was the problem when I dropped the car off and was requesting to have the repair done. However, in the end, I’m glad it was only a diagnosis because the repair would have been another $826. I will pay about a third of that price at the shop I used to go to in Cadillac where they also don’t charge for simple diagnostics.

Thank you for stopping by Johnson's Automotive, Coco. Every auto shop has their process. We clearly communicate each step involved. We run diagnostics to be sure we do not miss underlying problems. It is a critical step. It is how we make sure we get the job done correctly the first time. If you have any more questions or concerns, please email us at [email protected]. We wish you the best.

- Johnson's Automotive
5

Great service as usual!

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